rajawin Platform Privacy Notice

This page describes what data we collect when you use rajawin, how we use it, and how we keep it protected. When you register an account, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, or play our live-dealer tables, sportsbook markets, and slot games, you share personal information with us. We undertake to handle that data securely and transparently, in compliance with applicable law.

Our privacy practices apply to rajawin users worldwide, though access to our services is available only in jurisdictions where local law permits. We do not sell your data to third parties for marketing. We may share technical and payment information with processors necessary to operate our platform and fulfill your transactions.

If you have questions about how we handle your data or wish to request access, deletion, or correction, contact our support team through our platform or use the details provided at the end of this notice.

What Data We Collect on rajawin

We collect personal information when you register an account on rajawin. This includes your name, email address, phone number, date of birth, and government-issued identification number. We also collect proof of address (utility bill, bank statement, or government document) to verify your identity. This information is required for Know Your Customer (KYC) compliance and account security.

When you deposit funds, we collect payment details from your chosen method — DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer account. We do not store your full card or wallet credentials; payment processors handle tokenized transactions. We record the amount, date, and payment method for account and audit purposes.

We log your activity on rajawin — which games you play, stakes you place, results of rounds, and your account balance. This data helps us provide customer support, detect fraud, and comply with regulatory obligations. We also collect technical information: your device type, browser, IP address, and access times. This allows us to maintain platform security and optimize performance.

How We Use Your Data on rajawin

We use personal data to verify your identity, process deposits and withdrawals, and maintain your account. When you submit KYC documents, our verification team reviews them to confirm you are who you claim to be and to meet regulatory requirements. Once approved, we retain your documents securely for compliance records.

We use activity logs to generate your account statements, support your withdrawal requests, and investigate disputes. If you report a problem with a game or account balance, we review your activity history to respond accurately. We also use logs to detect patterns of fraud or suspicious activity — if unusual behavior is detected, we may restrict your account pending verification.

We use technical data (IP address, device type, access times) to secure your account against unauthorized access and to maintain platform stability. We do not use your data to profile you for marketing purposes or to create behavioral profiles for sale to third parties. During major events like Liga 1 fixtures, Piala Indonesia, or Piala AFF tournaments, we may send account notifications about game availability, but only to your registered email — you may opt out of non-transactional emails at any time through your account settings.

Third-Party Processors and Data Sharing on rajawin

We share your data with third parties only when necessary to operate rajawin and fulfill your requests. Payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) receive your payment details to process transactions. These processors are independent entities with their own privacy policies; we recommend reviewing their terms.

We may share limited data with our live-dealer studio partners to enable your participation in games. This includes your account ID and session identifier — not your personal details. We may also share data with law enforcement or regulatory authorities if required by law or court order. Beyond these cases, we do not share your data with third parties without your explicit consent.

Cookies and Tracking on rajawin

We use cookies to maintain your rajawin session and remember your preferences. A session cookie identifies you during your login so you don't have to re-enter credentials repeatedly. Preference cookies store your chosen language, theme, and notification settings. These cookies expire when you log out or after a set period of inactivity.

We use analytics cookies to understand how users interact with rajawin — which pages are visited most, where users drop off, and which games are popular. This data is aggregated and does not identify individual users. We do not use tracking pixels or third-party analytics services that profile users across the internet. Our analytics are contained within rajawin.

Your Rights and Our rajawin Data Practices

You have the right to request access to your personal data stored on rajawin. Submit a request through your account settings or contact our support team, and we will provide a copy of your data within a standard timeframe. You also have the right to request correction of inaccurate information — if your profile contains outdated details, you may update them directly or request our assistance.

You may request deletion of your rajawin account and associated data, subject to legal and regulatory requirements. We retain certain records (deposits, withdrawals, identity verification) for compliance and fraud prevention — these may not be deleted. However, non-essential data can be anonymized or removed upon request.

You have the right to opt out of non-transactional communications from rajawin. Transactional emails (account confirmations, withdrawal notifications, security alerts) cannot be disabled as they are necessary for account operation. However, promotional or event notifications can be disabled through your account preferences or by replying to any email with "unsubscribe."

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  Data Security on rajawinProtection

  We encrypt data in transit (SSL/TLS) and at rest using industry-standard encryption. Access to your data is restricted to authorized staff with security clearance.

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  Retention on rajawinStorage

  We retain identity verification data for the life of your account plus a compliance period. Payment records are retained for audit and regulatory requirements.

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  Children on rajawinAge policy

  rajawin is not intended for users under the legal age in their jurisdiction. We do not knowingly collect data from minors.

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  Changes to This NoticeUpdates

  We may update this privacy notice from time to time. Material changes will be notified to users via email or through rajawin account alerts.

Jurisdiction and Legal Compliance on rajawin

rajawin operates in multiple jurisdictions and complies with applicable data protection and gaming laws. We do not offer our services in regions where online wagering is prohibited. Users are responsible for verifying that their use of rajawin complies with local law in their jurisdiction.

If you have questions about your privacy on rajawin or wish to exercise your data rights, contact our support team through the platform or email us using the contact address provided in your account settings. For data subject requests (access, deletion, correction), we respond within standard legal timeframes. If you believe we have mishandled your data, you may file a complaint with your local data protection authority.

This privacy notice is effective as of the date stated on your account dashboard. We undertake to keep your personal data secure, use it only for the purposes described, and respect your rights to access, correction, and deletion within legal and operational constraints. rajawin remains committed to transparent and compliant data practices across all supported jurisdictions, whether you access our platform from Jakarta, Surabaya, Bandung, Medan, Semarang, or elsewhere.